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Privacy Policy

Privacy Policy Effective November 22, 2024

Pender & Coward collects your name, email address, and phone number for the purpose of communicating with you regarding your legal matter(s) and other legal and business news that may be relevant or interesting to you.

If you choose to opt-in for text messaging, your SMS Opt-In consent and the phone numbers we collect will not be shared with third parties in any circumstance.

At Pender & Coward, P.C., we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and share personal information, as well as the steps we take to safeguard your information.

Types of Personal Information Collected

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, and mailing address.

Professional Information: Job title, employer, or legal matter details (if relevant to your case).

Online Activity Data: Browsing history on our website, IP address, cookies, and other tracking technologies.

Location Data: If you access our services from a mobile device or use location-based features.

Communication Preferences: Information related to your opt-ins for emails, SMS, or other notifications.

Payment Information: For transactions, we may collect billing information, though this is processed securely via third-party payment providers.

How We Use Your Information

We use the collected information for the following purposes:

To provide legal services and support.

To improve user experience and enhance our website's functionality.

To personalize content and tailor communications based on your preferences.

To process transactions or payments for our services.

To conduct internal research and analysis to improve our services.

To send legal updates, newsletters, or marketing communications, provided you have opted in.

Sharing of Information

We respect your privacy and share personal information only in the following circumstances:

With Service Providers: For technical support, payment processing, or data analysis.

With Affiliates: To provide a seamless experience across our services.

When Legally Required: To comply with legal obligations or respond to lawful requests from public authorities.

SMS Opt-In Information: We do not share phone numbers collected for SMS purposes with third parties under any circumstances. This includes SMS opt-in information and related contact details.

Your Privacy Rights

You have the right to:

Access and review the information we collect about you.

Request correction of inaccurate information.

Opt-out of receiving marketing communications or newsletters.

Request deletion of your personal information, subject to legal or regulatory requirements.

Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it. This includes encryption, secure servers, and strict access controls.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this page will indicate the latest revision.

Contact Us

For questions or concerns about this Privacy Policy or to exercise your privacy rights, please contact us at:

Pender & Coward, P.C.

222 Central Park Avenue, Suite 400, Virginia Beach, VA 23462

info@otsuka-akane.net

(757) 490-3000